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Our Client Reviews

Our family had an absolutely amazing experience with the entire team at Jones Funeral home. It is very hard to put in words how kind and sympathetic everyone was. The initial meeting with Rob was so comforting. He listened to our needs and helped us plan everything from the viewing to the church ceremony and burial. The atmosphere in the home itself was very calming and made the whole thing so relaxing at a time when you feel lost. I couldn’t think of a better place I would want a loved one to rest in their final days. Thank you to everyone. I highly recommend Jones.
Ljiljana Labrovic
Professional in approach.
- Bruce
They did a great job during my mother in laws service.
- Thomas
The service was great, everything was done professionally. The staff was honest, helpful and caring.
- Lyndon
Lived here all my life must say it wasn't easy going through death of my wife. Toby and staff were outstanding can't thank you guy's enough for everything .
- Lance
The most compassionate professional caring people. Kind and considerate. When you are the most vulnerable they take the time to answer your questions patiently.
- Elizabeth
One of the best funeral homes I have attended in Ontario I lost my mother in law and was pleased with their service rendered it was well organized everything went well as expected
- Vimmy
My family has been forced to use the funeral home multiple times. We have received nothing but incredible care and understanding from the staff at Jones and Son. They are incredible people who have been great to my family and this town.
- Brianne

After losing my wife of 33 years I felt that Jones staff welcomed me like family. My teen age son and young adult daughters all felt the same. These people all were so helpful. Thank you Jones Staff, I recommend them when you are in need and don't know who to turn to. They went above and beyond thank you

- Kevin
Thank you J.S. Jones staff especially Terri-Lynn Walker. Your compassion and caring makes it so much easier for families at this very sad and upsetting time in our lives. You were always there for me ready and willing to help. Even though we don’t know each other personally When we would meet out in the community you would always ask how my mother was doing. I have Dealt with Jones many times and have never been disappointed with the service we have received.
- Les
Amy and the staff at Jones were incredible. We lost my grandmother during one of lockdowns so navigating her death and the funeral was made easier by the compassion and guidance that Amy showed us. Everything was well organized and we will forever be grateful to the entire staff.
- Cam
Losing our beloved mom, and wife to my father of 70 years, was difficult to say the least. Jones Funeral home helped us every step of the way, with concern and professionalism, all of which helped ease the many details and decisions one must make during a time of great sadness. With much gratitude from Paul Major and family, to all those who helped us find our way.
- Karen
The entire team at Jones Funeral Home exhibit professionalism and a level of caring second to none. They are entrusted with a family’s loved one at the most difficult time and their services are so very much appreciated.
Patricia Kirby
Amy Bingham, our funeral director, was perfect in every way, she was calm throughout an extremely emotional process for some family members, efficient, kind and very professional at all times. Thank you so much Amy and the team at Jones Funeral Home, you did a wonderful job.
Patricia Ross-Smith
Toby gets the highest possible score. Above expectations is the wrong words. I walked in knowing I would be treated with the utmost respect and courtesy. This is what Jones Funeral Home is all about and has been for years. Toby and his staff are keeping up that tradition.
Bruce Heed
Please continue to provide the amazing care and service that I experienced recently. In such a difficult time, your professionalism, care and compassion were so appreciated. Special thanks to Rob.
Vicki McCracken
Rob was an absolute pleasure to deal with. He was thorough, professional and demonstrated care, compassion and empathy towards my moon and I as we ere planning a far too soon funeral for my sister. Everything went very smoothly, every detail was taken care of and it led to a low stress beautiful celebration of my sister’s life. I have not doubt she would have approved. We had many positive comments from family and friends and Jill’s colleagues, former students and their parents, so, thank you for making it all happen. Every detail was perfect. Thank you as well for recommending Rev. Paul Ivany for the service. He did a wonderful job. We were so grateful for the livestream option that let my brother and extended family participate. Thank you for helping us celebrate Jill’s life during the difficulty of this pandemic.
Allison Krohn
A special thank you to Amy for her care an attention to detail. She is a great asset to Jones. It was a pleasure to meet and get to know her.
Rosemary Harrison
Thank you for your help in making this very difficult time easier and less stressful than we anticipated. Your care and kindness, honest and helpfulness did not go unnoticed. Thank you.
Michael Glogowski
Funeral director was Toby Chisholm. Very helpful, very understanding, a credit to your funeral home.
Michael Metcalf

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