Privacy Policy
Effective Date: June 24, 2025
At Jones Funeral Home, we are committed to protecting the privacy and personal information of every family we serve and every visitor to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our online forms, or engage with us digitally.
1. Information We Collect
We may collect the following types of information through our website:
Personal Information: such as your name, email address, phone number, mailing address, or any information you voluntarily provide when submitting a form (e.g., pre-arrangement, contact, obituary submissions).
Service-related Information: details you provide in relation to funeral arrangements, memorial preferences, or planning services.
Technical Information: such as IP address, browser type, device information, and browsing behaviour, collected through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Respond to your inquiries and provide requested services
Process pre-arrangement forms or service-related requests
Communicate updates, confirmations, or follow-ups regarding your arrangements
Improve our website functionality and user experience
Maintain internal records and legal compliance
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
Your information may be shared only in the following circumstances:
With third-party service providers (e.g., website hosting, form processing, or obituary publication) who assist us in running our business, under strict confidentiality
As required by law, regulation, or court order
With your consent or as part of a requested service (e.g., cemetery coordination)
4. Cookies & Website Analytics
Our website may use cookies or tracking technologies to:
Understand visitor behaviour and improve navigation
Monitor performance and enhance security
Offer a more personalized user experience
You can control cookie preferences through your browser settings.
5. Data Security
6. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your information
Withdraw consent to data use (where applicable)
To make such a request, please contact us using the information below.
7. Links to Third-Party Sites
8. Changes to This Policy
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us.